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helenaston79

Level 1 (4 points)

How to restore disabled iPhone?

my daughter has disabled her phone and I have borrowed a laptop and followed the instructions but it will not restore

[Re-Titled by Moderator]

Posted on Nov 30, 2019 8:04 AM

1 reply

lobsterghost1

Level 10 (233,174 points)

Nov 30, 2019 8:07 AM in response to helenaston79

Did you use this link and follow the directions EXACTLY --> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Originally posted at discussions.apple.com/thread/250903000