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Unauthorized purchases

Can I get a refund on a purchase made by my child without permission

1 reply

If you see 'itunes.com/bill' or an unfamiliar charge on your statement


Find Out About Refunds



Contact Customer Support


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.