User level: Level 1 (12 points)when i tried to update like 1.5 hrs ago it said “Software Update Failed” and when i also tried (before) ipados 27, guess what? IT WAS THE SAME (2.5 hrs ago i think), Please help and I’ll probably try again later
[Edited by Moderator]
Posted on Sep 15, 2026 5:26 AM
User level: Level 10 (334,506 points)Sep 15, 2026 6:16 AM in response to Ipad_A16_larper
You're not alone.
Given that iPadOS 27 was released less than 24hrs ago, Apple's regional update servers are likely to be very heavily loaded at this time - with demand for the update outpacing the various server's capacity to globally deploy/verify the update for millions of devices.
Some regions are experiencing longer waits than others. While some hours ago I was able to install iPadOS 26.7 in about an hour, today I have an iPad Pro that has been attempting to update to iPadOS 27 for the last three hours - the preparation and verification progress bar currently being only about two-thirds complete.
While no doubt you are excited to install iPadOS 27, or merely updating your existing version of iPadOS 26, please try to be patient - and try again later when the initial rush to install available updates has subsided.
TL:DR
Demand upon Apple's update servers is exceeding available capacity. Try again later.
User level: Level 6 (16,416 points)Sep 16, 2026 4:50 AM in response to Ipad_A16_larper
Do what you would do with any app that is misbehaving, refresh it. Swipe up from the bottom of the screen then swipe the update thumbnail away to close it. Hopefully you’ll get an update that installs.
User level: Level 2 (338 points)Sep 16, 2026 8:01 AM in response to Ipad_A16_larper
Maybe, the update is not rolled out for your model or your iPad model is not supported for the update
User level: Level 10 (334,506 points)Sep 16, 2026 8:59 AM in response to aashmansingh_4
tulika212 wrote:
Maybe, the update is not rolled out for your model or your iPad model is not supported for the update
The OP's iPad does support iPadOS 26.7 and iPadOS 27 - as otherwise the update and upgrade would not be seen as illustrated in the OP's screenshot.
Please carefully consider your content prior to posting.
User level: Level 1 (12 points)Sep 15, 2026 10:53 PM in response to LotusPilot
Ohh okk thank you!
User level: Level 1 (0 points)Sep 15, 2026 11:47 PM in response to LotusPilot
I’ve been dealing with this issue for days at different times of the day. It’s not a server issue. I was able to update my iPhone to 27 during the same time I was trying to update my iPad.
User level: Level 1 (12 points)Sep 16, 2026 12:45 AM in response to OMSA32
My sisters ipad can update and i cant even if we were using the same wifi
Originally posted at discussions.apple.com/thread/256357214