User level: Level 1 (9 points)Trying to find out why my charge still pending on Apple Pay and it took it off my card
[Re-Titled by Moderator]
Original Title: Pending charge
Posted on Sep 16, 2026 2:40 PM
User level: Level 9 (64,078 points)Sep 16, 2026 3:57 PM in response to Aaronasap
The pending status of a transaction is controlled by the merchant. If the merchant is Apple you can contact Apple Support and inquire about your specific account and any payments. Pending transactions typically will fall off and funds credited back to your account in 5 days. If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
User level: Level 9 (64,078 points)Sep 17, 2026 7:18 AM in response to ReggieAllen38
You're probably referring to Apple Cash (transfer funds to family and friends) and not Apple Pay (Tap-To-Pay). Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank.
Contact Green Dot Bank
• call (877) 233-8552
• disputes at P.O. Box 9, West Chester, Ohio
• general customer service at P.O. Box 1070, West Chester, Ohio 45071
• visit www.greendot.com
https://applecash.greendot.com/termsconditions/
User level: Level 9 (64,078 points)Sep 17, 2026 7:18 AM in response to _brewilliams
You're probably referring to Apple Cash and not Apple Pay (Tap-To-Pay). Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank.
Contact Green Dot Bank
• call (877) 233-8552
• disputes at P.O. Box 9, West Chester, Ohio
• general customer service at P.O. Box 1070, West Chester, Ohio 45071
• visit www.greendot.com
https://applecash.greendot.com/termsconditions/
User level: Level 1 (8 points)Sep 16, 2026 6:37 PM in response to Jeff Donald
Of course it was an Apple transaction. Do you think everyone is lying about the same thing. Like . Be serious. All of us are missing our money. This is too large of a company for something like this to happen. If we didn’t pay our phone bill would Apple understand…??? Absolutely not . And I called support and was on hold two hours. This makes no sense.
User level: Level 1 (8 points)Sep 16, 2026 3:05 PM in response to Aaronasap
Apple Pay declined my purchase but I have funds in my account that I see have been taken out. I’m stranded trying to get gas. What’s the issue
User level: Level 1 (8 points)Sep 16, 2026 3:08 PM in response to Aaronasap
bro me too they just took all my food money and lyft money
User level: Level 1 (8 points)Sep 16, 2026 3:40 PM in response to Aaronasap
I’ve purchased something and Apple pay took off the money but it’s not paid so where is the money
User level: Level 1 (8 points)Sep 16, 2026 3:39 PM in response to hezi420
Did they release your money yet cause I’m still waiting
User level: Level 1 (8 points)Sep 16, 2026 3:45 PM in response to Aaronasap
I’m trying to make a payment on my klarna it took out the money from Amy wallet and never made the payment
User level: Level 1 (14 points)Sep 16, 2026 5:11 PM in response to aislee256
I’m still waiting too i’m so mad!
User level: Level 9 (64,078 points)Sep 16, 2026 5:58 PM in response to akeilah256
Was your transaction an Apple Cash transaction? If not how is Apple involved?
User level: Level 1 (20 points)Sep 17, 2026 4:21 AM in response to ReggieAllen38
Did you get through to anyone at support? Or get any information?Because I’m going through the same thing too with a $150 charge.
User level: Level 1 (8 points)Sep 17, 2026 7:06 AM in response to ReggieAllen38
exact same thing happened to me. all of my money is gone.
User level: Level 1 (8 points)Sep 17, 2026 7:06 AM in response to _brewilliams
me too!
User level: Level 1 (14 points)Sep 17, 2026 9:42 AM in response to Jeff Donald
It was, And I spoke to someone , But I already got my money back.
Originally posted at discussions.apple.com/thread/256358511