How to reset my iPad if someone forgets the Apple id
[Re-Titled by Moderator]
Original Title: iPad 17 generation
How to reset my iPad if someone forgets the Apple id
[Re-Titled by Moderator]
Original Title: iPad 17 generation
Posted on Sep 16, 2026 6:16 PM
Sep 17, 2026 2:44 AM in response to Andreaganda
Presumably you are being prompted for your AppleID credentials - so as to satisfy the Activation Lock. You will require the AppleID an associated password that was last used to successfully activate the device - which, for the bona-fide owner, should be straightforward.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
However, recovery of the AppleID credentials should be possible…
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to any one of the following:
More information about recovery of your AppleID and associated Password:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
Sep 16, 2026 6:24 PM in response to Andreaganda
Follow the instructions in the links provided...
If you forgot your Apple Account primary email address or phone number - Apple Support
If you forgot your Apple Account password - Apple Support
Sep 16, 2026 6:19 PM in response to Andreaganda
Ok. If you forgot your Apple Account password while resetting the iPad or are planning to restore and don’t know your password then just click on Forgot Password, change your password to something you can remember and then proceed with resetting
Sep 16, 2026 7:38 PM in response to aashmansingh_4
aashmansingh_4 wrote:
Oh! Just force restart the iPad. This will clear out any cache files blocking the system functionality. Let me know the results.
Force-restarting the iPad may, or may not, "clear out … cache files blocking the system functionality."
It will not clear Activation Lock. Reset an Activation-Locked iPad as many times as you like, and the Activation Lock will remain and keep doing its job.
Sep 16, 2026 6:25 PM in response to aashmansingh_4
aashmansingh_4 wrote:
Ok. If you forgot your Apple Account password while resetting the iPad or are planning to restore and don’t know your password then just click on Forgot Password, change your password to something you can remember and then proceed with resetting
No, that’s not how it works.
Sep 16, 2026 7:35 PM in response to aashmansingh_4
aashmansingh_4 wrote:
Does it support Apple Intelligence or just a basic iPad?
Apple lists the requirements for Apple Intelligence here:
Apple Intelligence and Siri - Apple
The only iPad models that support Apple Intelligence are:
One enhanced dictation feature requires "Pad models with M4 and later and at least 12GB of unified memory" (see footnote 6).
Sep 16, 2026 6:24 PM in response to Andreaganda
And is it an 11th Generation iPad or 10th Generation or an A17 Pro iPad Mini? 17th Gen is not a legit iPad right now,
Sep 16, 2026 6:29 PM in response to aashmansingh_4
Maybe 10 or 11 I don’t know it’s my mom’s iPad
Sep 16, 2026 6:33 PM in response to Andreaganda
Don’t worry. Let the hardware specifications be. Just follow the instructions Ikrupp and I gave.
Sep 16, 2026 6:33 PM in response to Andreaganda
Does it support Apple Intelligence or just a basic iPad?
Sep 16, 2026 6:39 PM in response to lkrupp
I have one more problem I clicked the sign in & security but that’s not working either
Sep 16, 2026 6:44 PM in response to Andreaganda
Are you on Wi-Fi or personal hotspot?
Sep 16, 2026 6:46 PM in response to aashmansingh_4
Yes I’m on Wi-Fi
Sep 16, 2026 6:51 PM in response to Andreaganda
Oh! Just force restart the iPad. This will clear out any cache files blocking the system functionality. Let me know the results.
Sep 16, 2026 7:01 PM in response to aashmansingh_4
How many times I restart the iPad?
Sep 16, 2026 7:05 PM in response to Andreaganda
Have you restarted it once?
Sep 16, 2026 7:09 PM in response to aashmansingh_4
Yes
Originally posted at discussions.apple.com/thread/256358591