User level: Level 1 (4 points)I received a free 30 day trial after purchasing concert tickets for Apple TV. When I check my Apple TV subscriptions, the free trial is not listed for me to activate. How can that be fixed? I have three emails connected to my Apple ID, Apple TV so it should be working.
Posted on Sep 16, 2026 8:18 PM
User level: Level 10 (93,009 points)Sep 17, 2026 1:28 AM in response to Redlefty
Did you check, if you are eligible for this offer? Most promotions are available for a limited time and apply to first-time subscribers only.
If you can't redeem your promotion for an Apple subscription - Apple Support
User level: Level 10 (152,038 points)Sep 17, 2026 3:45 AM in response to Redlefty
I would expect that the seller of the concert tickets has a detailed description on how to redeem their offer. Those instructions would include submitting an Apple Account email address with them, to link the subscription to.
Originally posted at discussions.apple.com/thread/256358660