iPad pointer invisible with external keyboard after changing settings

iPad (11, iOS version 26.6.1) used with external keyboard with integrated mouse. Fiddled with pointer settings (only changed color, size, nothing outside the Pointer Control settings section) and the day after the pointer became invisible, but still actually usable (for example, moving to the top right corner and dragging down shows the usual control panel).

I tried changing pointer size in the settings: that made it appear again until I touch the screen, at which point it disappears as usual but does not come back when using the trackpad.

I updated to 26.7 and reset all the settings: now it no longer reappears even by changing pointer size.

Posted on Sep 17, 2026 3:15 AM

1 reply

WheelieNick

Level 9 (74,110 points)

Sep 17, 2026 3:32 AM in response to Leonardow

A simple system settings reset does not cycle the physical or wireless connection between the iPad and your keyboard accessory.

If using a magnetic Smart/Magic Keyboard style connection:

1. Unplug the charging cable from the keyboard itself (if attached).
2. Detach the iPad from the keyboard case.
3. Close the keyboard completely.
4. Perform a Force Restart on your iPad: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Top/Power button until the Apple logo appears.
5. Once the iPad boots back up, open the keyboard and snap the iPad back into place.

If using a Bluetooth keyboard with integrated trackpad:

Go to Settings > Bluetooth, find your keyboard, tap the "i" icon, and select Forget This Device.
Perform the Force Restart (outlined in the steps above).
Put your keyboard back into pairing mode and reconnect it