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Jadecoco
User level: Level 1 (6 points)

Apple Pay balance disappeared

apple pay balance disappeared after receiving money. whats going on?

Posted on Sep 17, 2026 1:58 PM

2 replies

Jeff Donald
User level: Level 9 (64,078 points)

Sep 17, 2026 3:50 PM in response to Jadecoco

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:


•  call (877) 233-8552


•  disputes at P.O. Box 9, West Chester, Ohio


•  general customer service at P.O. Box 1070, West Chester, Ohio 45071


• visit www.greendot.com


https://applecash.greendot.com/termsconditions/

BritMomo
User level: Level 1 (12 points)

Sep 18, 2026 4:05 AM in response to Jeff Donald

This isn’t a good reply.

Originally posted at discussions.apple.com/thread/256359264