AirPods Pro microphone breaking up during Zoom calls

The AirPods mic input is "breaking up" on Zoom calls over the last couple of days. Switching to the internal MBP mic mitigates it. Is it a known issue?

  AirPods Pro:
  Address:    04:9D:05:95:F7:3F
  Vendor ID:    0x004C
  Product ID:    0x2014
  Case Battery Level:    100%
  Left Battery Level:    100%
  Right Battery Level:    100%
  Case Version:    9A348
  Firmware Version:    9A348
  Minor Type:    Headphones
  RSSI:    -57

 Model Name:	MacBook Pro
 Model Identifier:	Mac16,8
 Model Number:	Z1FE000NNLL/A
 Chip:	Apple M4 Pro
 Total Number of Cores:	14 (10 Performance and 4 Efficiency)
 Memory:	48 GB
 System Firmware Version:	18000.161.10
 OS Loader Version:	18000.161.10

Posted on Sep 18, 2026 10:06 AM

1 reply

WheelieNick

Level 9 (74,110 points)

Sep 18, 2026 2:00 PM in response to inqueue

Hi there

Please try this

A recent Zoom Workplace update introduced aggressive noise removal settings that fight with the AirPods' built-in noise cancellation, causing the mic to cut out and sound heavily processed.

Open Zoom and go to Settings > Audio.
Under the Microphone section, look for audio profile settings.
If it is set to Personalized Audio Isolation, switch it back to Noise Removal (default) or Standard.