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Help with iPad (10th generation) Wi-Fi

I need help with my new iPad (10 generation ) wifi

2 replies

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. If applicable, the resolution is usually simple; if installed, you may need to temporarily disable or remove the Security App and/or VPN.


If you continue to have difficulties, check to see if your iPad is using the WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature, noting that this feature is enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support

Can you provide more details about your Wi-Fi problem?


Do you have an issue when connecting to your Wi-Fi network?


  • If yes, can you see the name of the Wi-Fi you want to connect in the settings for Wi-Fi on your iPad?
  • If you tap on this name to join the Wi-Fi network, do you get any error messages?
  • Did you make sure, that no VPN is active?
  • Can you connect to this Wi-Fi network with other Apple devices, for example your iPhone?
  • Did you already restart your Wi-Fi router?


More troubleshooting can be found in this article:

If you can't connect to Wi-Fi on your iPhone or iPad - Apple Support