User level: Level 1 (4 points)My Mac mini won’t read certain letters from my keyboard. It said it was in “Mouse keys”. To complicate matters, it will not let me sign in from the lock screen. First it was locked, try again in 2 hour, then 4 hours, then 8 hours. I tried resetting my password but it will not accept p, l, m, and others which I need.
Help!
[Re-Titled by Moderator]
Original Title: Keyboard keys not working
Posted on Sep 21, 2026 9:28 AM
User level: Level 10 (99,154 points)Sep 21, 2026 10:36 AM in response to JrPantel
What year model Mac mini and what keyboard are you using....?
From your description, it sounds more like a faulty keyboard.
What you need to do is test a different keyboard with that Mac mini.
FWIW most any generic USB will work for testing and logging into the Mac mini.
If you have an M4 Mac mini, you will need a USB-C to USB-A adapter to plug in a USB-A keyboard.
User level: Level 1 (4 points)Sep 21, 2026 6:39 PM in response to den.thed
Thank you. You were right.Changed the keyboard and it works!
User level: Level 10 (124,784 points)Sep 21, 2026 12:39 PM in response to JrPantel
User level: Level 1 (4 points)Sep 21, 2026 6:40 PM in response to den.thed
Thank you. You were right.Changed the keyboard and it works!
Helpful
User level: Level 10 (99,154 points)Sep 21, 2026 7:42 PM in response to JrPantel
You’re welcome!
Originally posted at discussions.apple.com/thread/256362052