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HomePod Siri unable to text or call after iPhone update

HI all,


I recently upgraded my fathers iPhone to 27.0.1 and also our homepods etc. He uses Siri with the homepods a fair bit. One of his favorite features is to text or call me through the homepods. Hey Siri Text/Call ... This worked more or less reliably. The moment he upgraded to the newest system it no longer works. It says it cannot find the phone and to check if it is on the same wifi etc. I have rebooted his phone, the homepods and the wifi network. All devices are on the same wifi. I checked his personal requests are active and allowed on all homepods also bluetooth is enabled. Here is the kicker. When I try it on my non upgraded phone it still works without a hitch.


Other than submitting a bug report to apple. What else can I do? Also the rest of homepod siri control works (turn lights on/off etc). I assume there is an issue with continuity between phone and homepods.


We also use this a bit as a safety net. He can feel more confident if something happens that he can call for help. Yes, he also has on an apple watch for fall protection.


Thank you for any ideas. The only thing I can think of at this moment is to reset his phone back to is 18/26 if that is even still an option.


Philly

1 reply

In the Home app, open Home Settings, tap your father’s name and turn Personal Requests off, then back on for the affected HomePods. Also check that Settings > his name > Find My > My Location shows his current iPhone, and choose Use This iPhone as My Location if needed. Try a call again with that iPhone unlocked nearby to see whether the connection is restored.