User level: Level 1 (4 points)My Apple One Family 3-month free trial is active until 28 December 2026, and Apple Music is listed as an included service. However, the Music app asks me to join Apple Music for $14.99 per month. I am the Family Sharing organiser and I am signed in with the correct Apple Account. Could you please check and restore my Apple Music entitlement?
[Re-Titled by Moderator]
Original Title: apple one no music
Posted on Oct 23, 2026 2:16 PM
User level: Level 10 (756,437 points)Oct 23, 2026 2:20 PM in response to tianzhen
If you previously had an Apple Music trial, it's working properly. Otherwise, click here and contact Apple Support through the "Get more help" or "Tell us what’s happening" section at the bottom of the page.
The people on these boards are mostly other customers and don't have inside access to Apple's systems.
(265329)
Originally posted at discussions.apple.com/thread/256381776