Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
Danny__24
User level: Level 1 (5 points)

Finder and Preview freeze when I open PDFs directly from iCloud

Finder and Preview freeze when I open PDFs directly from iCloud Drive( desktop files) . The same files open normally when copied to Downloads. tried to update the software from sequoia 15.5 to 15.8.1 and still nothing changed . what can I do?

Posted on Oct 26, 2026 5:05 AM

1 reply

tillu_code
User level: Level 4 (2,112 points)

Nov 4, 2026 9:12 PM in response to Danny__24

Likely the file isn't fully downloaded and Preview hangs waiting. Right click the file > Download Now first, or turn off Optimize Mac Storage in iCloud Drive settings. Also try deleting ~/Library/Containers/com.apple.Preview saved state, then restart the Mac.

Originally posted at discussions.apple.com/thread/256383208