User level: Level 1 (4 points)Why can't Apple read my drivers license, it says I need a valid ID. I am confused how it is not valid?
Posted on Oct 30, 2026 9:30 AM
User level: Level 10 (462,771 points)Nov 4, 2026 10:04 PM in response to ConcernedAboutPeople
See these Community threads outlining age verification in the UK and ID recognition troubleshooting tips:
https://discussions.apple.com/thread/256270869?sortBy=oldest_first
https://discussions.apple.com/thread/256269077?sortBy=oldest_first
as well as Apple's
https://support.apple.com/en-gb/125662
User level: Level 8 (45,179 points)Nov 4, 2026 9:48 PM in response to ConcernedAboutPeople
Re: Apple ID Verification issues : Why can't Apple read my drivers license, it says I need a valid ID. I am confused how it is not valid?
Wondering what it is you are trying to do that needs verification:
If you are trying to prove to Apple that you are an adult, to satisfy government regulations on adult content, you might need to check the requirements in place for your country or region: Find out more about age requirements for managing an Apple Account by country or region
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If you haven't seen it already:
Apple Support's linked article below does provide some useful tips for success with verification:
See: If you’re asked to confirm that you’re an adult - Apple Support
Originally posted at discussions.apple.com/thread/256385958