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Cancel pending purchase

Hey guys, does anyone know how to cancel pending App purchases? My child accidentally spent $40.96 on app. I haven't been charged yet, but I can't cancel the purchases. Any advice?

4 replies

If the charge is pending, wait until it has charged you. You can then contact Apple ( https://support.apple.com/106932 ) but they might just tell you to pay what you owe and then optionally request a refund.

- Refer to https://support.apple.com/HT202631 to find out what payment methods you can use.

Read this article about how to add a payment method to your Apple Account -->https://support.apple.com/HT201266 You can also add money to your account balance by redeeming an Apple Gift Card or App Store & iTunes gift card --> https://support.apple.com/HT201209


If this is the result of an unwanted subscription, read this article --> https://support.apple.com/HT202039 You will likely still need to pay for any amount owed.


This article tells you how to request a refund for apps or content that you bought from Apple -->

https://support.apple.com/HT204084

- Note that If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again."

- Go to this page https://support.apple.com/billing to find out how to view your purchase history, cancel subscriptions, request refunds, and for related purchasing services.


After you request a refund you'll receive a status update by email within 48 hours. IF your refund is approved (with a few exceptions Apple does not automatically grant refunds), the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used:


● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

● Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."


Hello~ If you have a pending charge …it must be paid. Do you have a viable payment method on your account? If not …you will need to add one. See below.


Add a payment method to your Apple Account - Apple Support


After the payment has processed then you may ask for a refund…


Request a refund for apps or content that you bought from Apple - Apple Support


Note the refund may or may not be granted. Apple sometimes grants refunds as a courtesy.


If need be contact Apple…


Contact Apple Support - Apple Support


~Katana-San~

slhbyrz1 wrote:
selam kardeşim.Maalesef benimde aynı konudan şikayetim var ama ödemenin alınmasına müsaade edip sonrasında geri iade talep etmemiz gerekiyor sanırım başka yolu yok gibi görünüyor.

“Hello brother. Unfortunately, I have a complaint about the same issue, but I think we need to allow the payment to be received and then request a refund; it seems there's no other way.”


That would be correct.

selam kardeşim.Maalesef benimde aynı konudan şikayetim var ama ödemenin alınmasına müsaade edip sonrasında geri iade talep etmemiz gerekiyor sanırım başka yolu yok gibi görünüyor.