Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Trackpad making crackling sound

I bought a MacBook Pro (14 inch, M5, 24 GB) back in August and it’s started to make a crackly/static sound when I use the trackpad. It’s now at the point where it does it when I’m not touching the laptop just not as loud

3 replies

You have a one year limited warranty on your MBP. Take it to an Apple Store or authorized Apple service provider for examination and diagnosis. If it’s a hardware problem there’s nothing we fellow users here can help you with. Sorry.

tillie117 wrote:
I bought a MacBook Pro (14 inch, M5, 24 GB) back in August and it’s started to make a crackly/static sound when I use the trackpad. It’s now at the point where it does it when I’m not touching the laptop just not as loud


Does this happen on battery as well as on power supply?


If on power supply only did you try a different location in the house / a different location altogether to compare your results?


Do you use the grounded 3-prong extension?

ref: https://www.apple.com/shop/product/mw2n3ll/a/power-adapter-extension-cable-ac-connector-1



if this is a hardware issue take it in—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

https://www.apple.com/retail/geniusbar/


Outside the USA

https://support.apple.com/en-us/HT201232


Get your mac repaired and how much will it cost

Product Service and Repair Information

https://support.apple.com/mac/repair



"Trackpad making crackling sound: I bought a MacBook Pro (14 inch, M5, 24 GB) back in August and it’s started to make a crackly/static sound when I use the trackpad. It’s now at the point where it does it when I’m not touching the laptop just not as loud"

-------


Use a Surge Protector:

Was there ever a thunderstorm or power loss of sorts while this was plugged directly into the wall? If so, a power spur or power surge may have occurred, resulting in this fuzzy-electrical sound. This is why to leave it plugged into surge protector, and then directly into the wall from there.