User level: Level 1 (4 points)Eu comprei um Gift Card no Valor de 44,90 e resgatei, tudo isso pelo PicPay, mas misteriosamente, o meu saldo inteiro sumiu e não aparece nada em Histórico de Compras
Posted on Nov 5, 2026 10:59 PM
User level: Level 10 (462,771 points)Nov 7, 2026 5:29 AM in response to Guilherme33Couto
Read this article about checking your account balance and getting it to update https://support.apple.com/HT202359
If your Apple Account balance seems incorrect
Sign out of the App Store, Apple Music app, or Apple TV app. Then sign in and check the balance again.
If you still think that the balance is incorrect, check your purchase history to see whether you bought an item or a subscription renewed.
User level: Level 10 (756,437 points)Nov 6, 2026 6:27 AM in response to Guilherme33Couto
Saia da iTunes Store e entre novamente. Se o saldo não for atualizado corretamente, clique aqui para obter informações e, se necessário, use o link para entrar em contato com o suporte da Apple.
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Originally posted at discussions.apple.com/thread/256389579